If you signed up to Shaw Academy using your account with a third party as a Payment Method and wish to cancel your Shaw Academy membership at any time, including during your free trial, you may need to do so through such third party, for example by visiting your account with the applicable third party and turning off auto-renew, or unsubscribing from, the Shaw Academy service through that third party.

Please reach us by clicking on the “New Support Ticket” option shown above from your registered email address with the following details to assist you as soon as possible:

A screenshot of the receipt and bank statement.

For payment made through PayPal, please share the Email ID used for PayPal.

For payment made through a Credit Card, please share:

  • the last 4 digits on the card
  • the amount paid
  • the date of payment

Payments can be refunded provided they comply with our refund policy