Login to your member area 


  1. Click on the "Profile (your name)" icon
  2. Click on the "Edit" icon next to the name, phone, E-mail, or Password to change your personal details
  3. finally, click on the "Save" icon to save the changes.


You can only edit your name, email address and contact number in this section.



Mobile View:

Steps to change the email address and phone number in the app

  • Login to Shaw App

  • Profile

  • Account & setting

  • Click on the "edit"

  • After the changes click on “save”


Please reach us by clicking on the “New Support Ticket” option shown above if you need assistance or are experiencing issues.