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News and Updates
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Can I change the name on the certificate?
Can I edit profile information such as Age, Gender, Qualification etc?
How can I delete a course I have registered for?
How can I reactivate my account if my access is disabled?
How can I reactivate the cancelled account?
See all 11 articles
Billing & Payments
Where I can get the invoice/receipts?
How can I update the old credit card with a new one?
How do I know my billing cycle?
How I can change the payment method from credit card to PayPal?
How can I get a refund for the payment?
Membership & Benefits
Where do I check my membership status?
How to refer friends and get rewarded with credits?
Family Account/Add Member
What are different types of premium membership available?
How do I cancel my free trial or subscription or membership?
Where can I find the Student Number to cancel subscription?
How do I delete my account?
About Courses/Resources-Shaw Academy
Can I add multiple courses during Free Trial?
What is the Toolkit/Course Material and how can I download it?
How can I join affiliation program?
Where can I download the Shaw Academy App?
Where I can find the Starter Pack and when it will be uploaded?
See all 13 articles
Are your courses and certificates internationally recognized?
How many CPD points do I get after completion of each course?
Assignments & Diplomas
Where do I take the final assignment?
How to link my certificate to LinkedIn?
Is there any timeline to finish the final assessment?
Why am I having an issue with my Final assessment?
Why am I not able to access Quizzes?
See all 7 articles
Is there a restriction on how many times I can view recordings?
How do I change my class start date?
How can I add the course schedule to calendar?
Do I get a Report Card if I attend the classes?
No response/answer during live class?
See all 6 articles
Trade Sizer & Budgeting App
How I can activate my Trader sizer?
How do I activate my Budgeting App?
What happens if my voucher gets expired?
How can I access my course after the successful voucher redemption?
Have trouble redeeming the voucher/Coupon?
How to redeem the Vodacom Voucher?
How can I redeem the Airtel voucher?
See all 8 articles