Please open the course dashboard from the Member Area. Then, click on "Get EQF" icon available on the far right side of the dashboard. It will open another page wherein you can choose the course name and address to order the hard copy.
The hard copy certificates will be delivered to you within 1-2 months from the date of final assessment completion or the date of payment whichever is later. This will be shipped via normal post, this is the maximum time frame, however in most cases you can expect the hard copy reach your hands before the said timeline.